NetEngine NetEngine

Support

We're here to help.

Email us at support@netengine.site and include your NetEngine version (Settings → About) and a short description of the issue.

System requirements

Frequently asked questions

How do I install NetEngine?

Download the installer from the home page and run it. The installer creates Start Menu and (optionally) desktop shortcuts.

Does it resume interrupted downloads?

Yes. Downloads can be paused and resumed, and interrupted transfers automatically retry and continue from where they stopped when the server supports it.

How are downloads verified?

Each file is checked against its SHA-256 checksum before being marked complete, so you never end up with a corrupted file.

How do updates work?

NetEngine checks for updates automatically. Updates are verified before installation; some may be required for continued use.

How do I uninstall it?

Use “Add or remove programs” in Windows Settings, or the uninstaller in the Start Menu folder.

How do I send files to my phone?

Install the NetEngine Receiver on Android — it shows a numeric device code. In the Windows app, open Send / Receive, enter that code, and choose your files. They arrive on your phone in seconds, over any network.

How do I install the Android app?

Download the APK from the home page. Because it isn't yet distributed through a store, Android will ask you to allow “install unknown apps” for your browser the first time. The app is also on its way to Google Play.

Received an app (.apk) — how do I install it?

When an APK finishes downloading in the Receiver, it opens Android's installer automatically. You'll be asked to allow installing unknown apps for NetEngine the first time; after that, installs are one tap.

Privacy & terms

See our Privacy Policy and Terms of Service.